Wednesday, June 20, 2018

24 Hours To Hell And Back - The Old Coffeepot Update

Tonight on 24 Hours To Hell and Back, Gordon Ramsay is in New Orleans, Louisiana to try to save The Old Coffeepot Restaurant. The Old Coffeepot is a restaurant located in the French Quarter and is known for its breakfast and Cajun/Creole dishes.  While Gordon is there, he finds out a restaurant called Old Coffeepot actually rents their coffeepots and he ends up finding a dead mouse in a toaster.  Gordon will try to turn the restaurant around in 24 hours by making renovations, training staff and creating a fresh new menu.

Let's take a look at some information, reviews, and updates for The Old Coffeepot Restaurant since 24 Hours To Hell and Back and Gordon Ramsay made all of the changes to the restaurant (note - all reviews are post-makeover).

Positive Reviews:
  • "The breakfast was fantastic. I had the lost bread french toast and hubbs had the biscuits and gravy that has sausage links and eggs. The gravy is awesome. Gotta learn how to make it. The French toast was great also."
  • "Michael had the crab balls, which he loved and I had breakfast for dinner. I ordered scrambled eggs, house potatoes and biscuits smothered in gravy. I could not leave NOLA without tying a good ol' southern breakfast. It was all delicious and hit the spot. Why 4 stars? we saw a roach on the way out coming from inside the restaurant ... no thank you!!"
  • "This was such an amazing breakfast. It reminded me of a trip I made to Italy. Quant environment, delicious food and kind wait staff!! A definite place to enjoy a nice breakfast!!"
  • "As this is being my first time in New Orleans, it is only right for me to try the gumbo. The place is beautiful and the prices are decent but the food!!! Yes!! I love it! The gumbo is nicely spiced and the bowl is perfectly sized. Great place!!!!"
  • "The food was for sure five stars. Seafood gumbo, corn and crab bisque, crab balls, calas--yes you can get calas here! It was all delicious. I would have liked to come back for some more breakfast items, so that is on my to do list. The coffee and beignets were great. The food was real slow to come out. Realll slow. It was all good though, our server was very busy but fun and friendly, and kept the ice water and coffee coming."
  • "The moment we arrived we knew we'd made the right choice coming here, it had such old southern charm with a fresh and modern twist. The waiter who served us treated us as if we were guest visiting her home"


Negative Reviews:
  • "We should have seen the red flag raised when it took 20 minutes for a waitress to come to our table, and 30 minutes to get water. But hey, If you have 2 to 3 hours to spare to get eggs, then this is your place!!!"
  • "We ate there twice this past week, the food was good but the service was horrible! Paid $3 for a cup of coffee, never got a refill! Bickering between the waitresses and staff made us feel very uncomfortable."
  • " Then we were blatantly ignored for over 30 Minutes. Not even water given. No one went near us or looked at us. I approached a waitress and asked if she could help us at the 20 minute mark. She said sure but it seemed like the staff had issues over who was suppose to be taking care of certain areas. Regardless we finally walked out after again asking for assistance. I've never encountered a restaurant where staff goes out of their way to ignore you and not make eye contact"
  • "Decent food, but horrible service. No one sat us, no menus brought, took forever for the food and server didn't come back hardly at all to check for another drink order."
  • "But worse the older lady waitress is super unhappy to be at work. Makes the entire experience poor. She didn't write anything down and she got our order wrong and was grumpy about it. I'm waiting for my corrected order to come back but the wife says hers is great."
  • "The place seemed understaffed and running around hectic as could be. We waited in a crowd outside at 10 am for breakfast and no one could be bothered to come out and get our names on a list or greet us. They finally formed a list but then seemed to ignore it and the rest of the staff would just bust the door open and yell "next!" 
  • "Walked out after sitting there for 10 mins watching two servers argue about not waiting on us. Rude staff and bad attitude. Don't waste your time. Waaay too many better places to eat in the Quarter!!"
*Reviews from Yelp


Other News and Links:
  • The show was filmed at the restaurant in October 2017.
  • Here are two preview videos of the episode from YouTube - Video 1, Video 2 (A mouse in the toaster)
  • Here is The Old Coffeepot website and Facebook Page.  Here is the breakfast menu and lunch/dinner menu.
  • The Old Coffeepot was also featured on Food Network's Diners, Drive Ins and Dives in April 2011.  Here is video of Dustin with Guy Fieri doing his jambalaya. 
  • There are a lot of reviews for the restaurant online with Yelp having a 3.5 out 5 star avg. (656 reviews), Tripadvisor 4 out of 5 star avg. (1258 reviews) and Google 4 out of 5 star avg. (456 reviews).
  • The restaurant was apparently closed Tuesday - Friday for filming.  So it seems it was more than a 24-hour turnaround. (Link)
  • The Old Coffeepot said the menu got smaller and there were minor adjustments to the food to make it better, but most of the food will remain the same. (Link)
  • A month after the show was filmed, the restaurant responded to a comment on Facebook saying, "The first weekend was a mess. But now that I got established a little better most of the items we sold are back on the menu." (Link)

Conclusion:

The reviews for The Old Coffeepot since the makeover from 24 Hours To Hell And Back are mixed and it seems like they have been better in the past.  The positive reviews seem to like the food and the breakfast while there are many negative reviews about the service, wait staff, and wait times.  It seems like the restaurant would benefit from a host/hostess.  The Old Coffeepot is located in a tourist area and has now been on two different television shows which will probably help it survive longer.



*To see how the restaurants from 24 Hours To Hell and Back are doing, visit the 24 Hours To Hell and Back Updates Page. Also, if you are interested in the restaurants from Kitchen Nightmares, visit the Kitchen Nightmares Updates Page.

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